Frequently Asked Questions
Everything you need to know about how we work, how pricing is structured and what you get when you work with Milton Keynes Web Designs.
Our monthly package is £150 per month with no upfront fees with a 12-month minimum term. This covers the design, development, hosting, maintenance, support, and updates for a custom 5-page website. Additional pages are £99 each as a one-time cost.
Correct. You simply pay the first £150 invoice when you sign the contract. There are no deposits or setup fees. Work begins once the contract is signed, questionnaire is completed and the first payment is received.
Payments are billed monthly in advance and are due within 14 calendar days of the invoice date. Invoices are issued via Stripe or Business Bank Account unless otherwise agreed in writing.
If payment is more than 14 days late, it becomes a material breach of contract. During the initial 12-month term, the remaining balance for the full term becomes immediately payable. After the initial term, only outstanding invoices plus statutory interest are owed. In all cases, the website licence ends immediately and the site is taken offline until resolved.
Yes. The monthly plan has a 12-month minimum term. After that, the contract continues on a rolling monthly basis and can be cancelled by either party with notice.
You own your domain name and all of your content. The code and design remain the intellectual property of us. You are granted a licence to use the website for your business for as long as the contract is active.
Yes. If you decide to cancel before development begins as you are unhappy with the initial design direction, you are entitled to a full refund. Once development has started, the website becomes unrefundable.
No. The website licence ends when the contract ends and the site is taken offline. You always retain ownership of your domain and any content you supplied.
Builders like WordPress and Wix are generic, bloated, and rely heavily on plugins. We custom-code everything from scratch, which results in faster load times, stronger security and complete flexibility without ongoing plugin maintenance.
PageSpeed is Google's performance test that measures how fast, accessible, and well-built a website is. Scores range from 0 to 100. We optimise every homepage to score an average of 90+ across Performance, Accessibility, Best Practices, and SEO to ensure the best chances long-term.
Yes. Changes to existing pages (E.g., text, images, colours and minor layout tweaks) are all included. Requests are handled within a 5-working-day SLA.
Accessibility is built in from day one. All sites include dark mode and are tested using screen readers, colour-blind simulators, and accessibility tools to meet WCAG 2.2 Level AA guidelines wherever reasonably possible.
On-page SEO is included as standard: clean code, fast load times, semantic structure, meta data, and schema where appropriate. This ensures your site is technically SEO-ready from launch.
Yes. Ongoing SEO is available as a separate service starting from £300 per month, depending on scope and competitiveness. SEO is a long-term strategy, with meaningful results typically taking 6 to 12 months.
No and anyone who does is lying. What we do guarantee is a technically superior website that outperforms typical builder-based sites and gives SEO efforts the strongest possible foundation.
Still Got Questions?
If something isn't covered here, just ask. We reply quickly and will always give you a straight answer even if it's not what you expect to hear.
